Usability Testing Essentials

With a foreword by Steve Krug, author of Don't Make Me Think.

Usability Testing Essentials presents a practical how-to approach to the entire process of planning, conducting, moderating, analyzing usability tests. This completely refurbished edition of Usability Testing and Research gives a complete guide of the why, when, where and how of usability testing, an essential part of any product's successful development, including websites, web applications, mobile devices, and software. The new edition also features a full-color interior complete, a multitude of real world stories and dos and don'ts, and a companion site with examples for easy integration into the classroom.

*Provides a comprehensive, step by step to usability testing, a crucial part of every product's development

*The fully-updated four color edition now features important usability issues such as international testing, persona creation, remote testing, and accessibility

*Follow-up to Usability Testing and Research (9780205315192, Longman, 2001), winner of the highest-level award from the Society for Technical Communication

*Presents a step-by-step approach to the entire process of planning and conducting a usability test--an essential component of designing usable products
*Comprehensive coverage of one of the most important skills necesary for usability and user experience practioners, and the first book of its kind to include international testing
*Follow-up to Usability Testing and Research, which won the highest-level award from the Society for Technical Communication, and is already listed among the most widely recommended books in the field.

Chapter 1: Opening Your Toolkit
Chapter 2: Previewing the Types of Usability Testing
Chapter 3: Understanding Your Users and Their Goals
Chapter 4: Planning for Usability Testing
Chapter 5: Preparing for Usability Testing
Chapter 6: Conducting the Usability testing
Chapter 7: Analyzing the Findings
Chapter 8: Reporting the Findings
Chapter 9: International Usability Testing
Chapter 10: Using Other Methods in Your Toolkit