Implementing Six Sigma and Lean

This is a comprehensive, user-friendly and hands-on book that is a single source of practitioners.

Implementing Six Sigma and Lean covers the basics of how to manage for consistently high quality. This book provides on-line start-up companies, stalled projects and a constant achievement of well-established quality regimes.

Case studies are included for the benefit of courses. There are summaries in the end of each chapter.


* Single source of reference for tools and techniques for practitioners
* All tools and techniques in the book contain definitions, applications, basic steps and worked examples.
Benefits and pitfalls of a balanced view.

PART 1: THE FOUNDATIONS OF QUALITY

Chapter 1: Quality and Operational Excellence
Chapter 2: History of Quality Movement
Chapter 3: Scope of Tools and Techniques
Part1: Questions and exercises

PART 2: TOOLS

Chapters 4 to 8 Introduction
Chapter 5 Tools for Measurement
Chapter 6 Tools for Analysis
Chapter 7 Tools for Improvement
Chapter 8 Tools for Control
Part 2: Questions and exercises

PART 3: TECHNIQUES

Chapter 9 Quantitative Techniques
Chapter 10 Qualitative Techniques
Part 3: Questions and exercises

PART 4: IMPLEMENTATION

Chapter 11 Making it Happen
Chapter 12 Case Studies
Part 4: Questions and exercises

Appendix 1 Management Models
Appendix 2 Introduction to Statistics
Appendix 3 Random number table
Appendix 4 Answer to numeric questions